What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
We used P&A for all our automotive services when we had a Volvo, Mazda, and a VW. Over time those cars were replaced by three Toyotas (2004 Matrix, 2008 Tundra, 2016 Prius) and it became more convenient (if somewhat more expensive) to take them all to the nearer Toyota dealer. When I took the Matrix to the dealership for its NC state inspection I was surprised to hear that it failed due to "leaking steering pump return line", and that replacing all three lines (along with a long-known leaking valve cover gasket) would amount to a major fraction of the worth of the car. The dealership wouldn't clear the block on the state inspection until it was repaired. I took it to P&A and not only did they diagnose that the problem was really only the leaking valve cover gasket (which took some effort to discern) but P&A's estimate to replace the gasket was half that of the dealership. Plus, they worked it into the next day's schedule. Clint was very accommodating! As a result, we will be taking the Matrix and the Tundra to P&A from now on. (The Prius still has a little warranty left.) Very highly recommended!
Honest, quality repairs at a good price.