- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
P&A Smith Auto Maintenance maintains our 2 Volvo's. Service provided could not be better. Both Volvo's are always at peak performance. The only Volvo maintenance facility I use since moving to the area 31 years ago. My Volvo V70 station wagon is 2008 and keeps going. Thank you P&A Smith
We’ve been having our cars serviced at P&A Smith for 10 years and we have found them to be professional and highly capable. For that reason we have recommended them to our friends