- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I have had P and A Smith maintain my 2016 XCVolvo for several years, ever since it was no longer under warranty, and all the staff there have done an outstanding job! I have to often drive through mountains where there is little help available if my car has a problem, and I never worry about safety when my car has just been serviced and checked by the P and A Smith mechanics! I recommend them without hesitation!
Clint and the team at P&A are great. Prices are fair and the work is top notch.