Complimentary Roadside Assistance
BG On The Road® roadside assistance is only available with the purchase of a BG fluid change service.
- Towing Assistance*
- Jump Start Assistance
- Tire Change Assistance
- Lock-Out Service Assistance
- Fuel and Fluid Delivery
(cost of gas, other fluids or key replacement not included)
*towing available for accidents and vehicle disablements
Roadside Assistance Details
Available for up to $100 US for 4 months. If your vehicle becomes inoperable in the U.S., Puerto Rico or Canada, it will be towed to the nearest qualified service center. You do not pay the service provider for the first $100 US of services listed above (per event, limited to two events).
Harrison Kim, 07/27/2020
I’ve been coming to P&A Smith for past several years after a particularly bad experience with another well known Lexus place in Cary. Everyone here is very professional with great communication. On my last visit, in addition to addressing my check engine light, I asked them to replace engine and cabin air filters. I also asked them if they can find an extra screw for my engine air filter housing since I noticed that one screw was missing last year when I replaced the engine air filter myself. My car being of Japanese origin, it’s a pain to find the right metric screw :) When I went to pick up the car, Clint reminded me that the engine air filter was reusable and was barely dirty. Not only they didn’t replace it, they put 2 new matching screws on the engine air filter housing for me. It was a great reminder of honesty and extra service that bring me back to P&A Smith whenever I need some work done to keep my elderly car driving smooth.